TaxSlayer's Privacy Notice for California Residents

Last updated on January 11, 2024

YOUR CALIFORNIA RIGHTS 

This Privacy Notice for California Residents (“Privacy Notice”) is provided by TaxSlayer LLC (“TaxSlayer”, “we”, and “us”) solely for website visitors and users of our products and services who reside in the State of California (“you”). The information contained in this Privacy Notice who reside in the State of California (“you”). The information contained in this Privacy Notice supplements the information provided in our Privacy Policy and is posted to comply with the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), and other California privacy laws. In the event of a conflict between this Privacy Notice and our Privacy Policy, this Privacy Notice shall govern.

SCOPE OF THIS PRIVACY NOTICE 

This Privacy Notice applies to information about you collected through the IRS Free File Program delivered by TaxSlayer’s website ( freefile.taxslayer.com ) and the services provided thereon (collectively “Platform”). TaxSlayer is a financial institution that collects personal information governed by the Gramm-Leach-Bliley Act (“GLBA”). The CCPA gives California residents certain rights related to the personal information that businesses collect about them. These rights do not apply, however, to certain information, including information subject to the GLBA. For example, this Privacy Notice does not apply to any information that we collect about you when you seek, apply for, or obtain our financial products and services for personal, family, or household purposes. Most of the personal information that TaxSlayer collects about consumers relates to financial products and services that we provide.

WHAT INFORMATION WE COLLECT

When you interact with our Platform, we may collect information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to you (“Personal Information”). The types of Personal Information that we collect are detailed in our Privacy Policy. In addition, the categories of Personal Information that we have collected about you within the last twelve (12) months, the sources of and purposes for which we have collected such information, and information about to whom we have disclosed or sold, or with whom we have shared such information are below. The examples of information provided below include both information collected in connection with financial products and services (which may be exempt under the CCPA) as well as other information (which may be covered by the CCPA).

RETENTION PERIOD

We determine the retention period for each of the categories of Personal Information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.

YOUR RIGHTS AND CHOICES

The CCPA provides you with certain rights regarding your Personal Information, as described below.

Right to Know

You have a right to know what Personal Information we have collected, used, shared, or sold about you in the last twelve months, and why. This information has been provided in the table above as well as in our Privacy Policy. If you need further information, please contact us in writing at TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

Right to Access and Portability

You have a right to request access to the Personal Information we have on file for you. You also have the right to request a copy of that information, and we will provide you this information unless legal exceptions apply. If you want to access your information or receive a copy, send a description of the information you want to access to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

A verifiable request may be submitted by a California resident, the California resident’s parent if a minor, a person registered with the California Secretary of State that is authorized to act on your behalf, or a person who has power of attorney or is acting as your conservator, in accordance with CCPA requirements. Your request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information (or an authorized representative), and sufficient detail that allows us to properly understand, evaluate, and respond to your request.

We will confirm receipt of your request within ten (10) days of receipt. TaxSlayer will respond to the request within forty-five (45) days of receipt. The period of response may be extended another (45) days if more time is required. In that event, we will inform you of the reason and extension period in writing.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded.

Right to Delete Information

You have the right to ask us to delete your Personal Information, subject to exceptions. To request deletion of your Personal Information, please send us a verifiable request to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

Right to Correct Information

You have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of such information and the purposes for which we process such information. To request correction of your Personal Information, please send us a verifiable request with an explanation how such information is inaccurate to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.

Right to Opt Out (“Do Not Sell My Information”)

You have the right to opt out of the “sale” or “sharing” of your Personal Information to “Third Parties.”

Entities to whom we disclose information for business purposes are “Service Providers”, which are companies that we engage to conduct activities on our behalf. Service Providers may help us to provide you products and services, complete transactions, support our everyday operations, or assist in the management and development of our tax software business. We restrict Service Providers from using personal information for any purpose that is not related to our engagement. Information that is covered under the GLBA (and therefore exempt from the CCPA) may be shared with Service Providers.

Entities to whom we “sell” or with whom we “share” information are “Third Parties” for purposes of this policy. Under the CCPA, a business “sells” personal information when it discloses personal information to a company for monetary or other benefit. A company may be considered a Third Party either because we disclose personal information to the company for something other than an enumerated business purpose under California law, or because its contract does not explicitly restrict it from using personal information for purposes unrelated to the service it provides to us. A business “shares” personal information when it discloses personal information to a company for purposes of cross-context behavioral advertising.

While we do not sell information for monetary gain, under the CCPA’s definition of a “sale”, we may “sell” personal information when we permit a Third Party’s cookie or similar technology to collect information about you via our website. We may share some information about your website experience that is not sensitive or financial in nature with Third Parties. We do not sell information that directly identifies you or that you submit to us when you use our tax preparation services.Our partners provide functional and analytics services, and include the following:

• Cloudflare: To read Cloudflare’s privacy policy, click  here . To read Cloudflare’s cookie policy and to opt out, click  here.
• Decibel: To read Decibel’s privacy policy, click here.
• Google (Google Analytics): To read Google’s privacy policy, click  here . To opt out of Google Analytics, click  here .
• Heap: To read Heap’s privacy policy and to opt out, click  here .
• Medallia: To read Medallia’s privacy policy and to opt out, click here .
• Optimizely: To read Optimizely’s privacy policy, click here. To read Optimizely’s cookie policy and to opt out, click  here.
• Tag Inspector: To read Tag Inspector's privacy policy and to opt out, click  here.

If you wish to opt out of these partners, visit the pages above. You may also email us at support@taxslayer.com to submit an opt-out request. If you delete your cookies, you may also delete your opt-out preferences.

Right to Non-Discrimination

The CCPA prohibits a business from discriminating against California consumers for exercising the rights outlined above. We will not discriminate against you for submitting such requests by:

• Denying goods or services to you;

• Charging different prices or rates for goods or services, including through the use of discounts, benefits, or other penalties;

• Providing a different level or quality of goods or services; or

• Suggesting a different price or quality of goods or services will apply if rights are exercised.

In addition, we do not offer any financial incentives or differences in price or service, in an attempt to influence your decision whether or not to exercise any of your rights under the CCPA.

CHANGES TO THIS PRIVACY NOTICE

We may change this Privacy Notice from time to time. When we do, we will post the revised version on our website. The Privacy Notice was last updated and became effective on the date posted at the top of this page.